Frequently Asked Questions
Have questions? Visit our FAQ section for quick answers on booking, services, check-in times, and more.
Frequently Asked Questions
Have questions?
Common Questions
Check-in is from 2:00 PM, and check-out is by 11:00 AM.
We accept VISA, Mastercard, EFT payments, and cash. Please contact us if you have any other payment needs.
Yes, complimentary high-speed Wi-Fi is available throughout the hotel and spa.
Yes, we offer secure, complimentary on-site parking for all guests.
Yes, we can arrange airport transfers upon request. Please contact us in advance to schedule.
Early check-in and late check-out are subject to availability. Please inquire at the front desk.
We are centrally located, with many popular attractions within a short drive. Our staff can assist with directions and recommendations.
Policy Related
Unfortunately, we do not allow pets at the hotel, except for service animals.
Absolutely! Our spa is open to both hotel guests and day visitors. Booking in advance is recommended.
Is breakfast included in the room rate?
Yes, we offer vegetarian, vegan, and gluten-free options upon request. Please inform us of any dietary requirements when booking.
Cancellations made 48 hours before arrival are free of charge. Late cancellations or no-shows will incur a fee. Please check your booking confirmation for specific details.
Yes, we have dedicated spaces for meetings, conferences, and special events. Contact us for details and booking.
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